Maintain card security as fraud grows
The instances of ATM and credit card fraud are on the rise. We have compiled the following tips to help avoid becoming a victim:
Don't let anyone swipe your card twice without giving you a 'transaction cancelled' receipt for the first swipe - card 'skimming' is growing where fraudsters swipe cards through a second machine to record details.
Be on your guard when withdrawing money from ATMs - if anything seems out of place with the machine or people around you, don't transact. Check particularly for small skimming devices placed over the card slot.
Hang onto ATM receipts as proof of your transactions.
When buying over the Internet, deal only with reputable online merchants whose sites offer full security. Check for the padlock symbol at the bottom of your web browser.
Avoid sending card details by e-mail, your details are not secure. If you must, send half your card number through in one email, the rest in a second message.
If giving card details over the phone, or by mail order, only deal with established companies with a verified physical address.
Keep an eye on your card, or the person holding it, when you hand it over for payment to ensure no-one copies your card details.
Don't store copies of your password or security number with the card.
Beware letterbox thieves. If you don't have a locked letterbox, consider arranging to pick up new or replacement cards from your branch, rather than have them sent by mail.
Check statements closely each month and report any unauthorised transactions to your bank immediately
Read correspondence from your bank before discarding it - it may contain important card account information and not just marketing material
Most of these precautions become vital security measures when using your card overseas, especially in South-East Asia.
