Growing consumer confidence at a time of rising interest rates
could prove an unfortunate mix if Australians resume their love
affair with credit.
There has been a lot of talk about the growth of debit cards
(the plastic that uses your own money) at the expense of credit
cards in the past year amid the global financial crisis.
But analysts say debit cards, while increasingly popular, are
being used for smaller transactions and credit cards still dominate
in dollar terms. Reserve Bank statistics released last week show
credit card debt is actually higher than a year ago. According to
the RBA, there were 14.4 million credit and charge cards out there
in August and we used them for $18.9 billion in purchases and cash
advances.
That left us with a total balance of $44.9 billion, or an
average of $3131 each. Of that, $32.5 billion – or 72 per
cent – was accruing interest because it wasn't paid off in
full by the due date.
In the same month a year ago – just before the collapse of
Lehman Brothers triggered a full-scale crisis – we had 14.1
million cards and had accumulated $17.8 billion in purchases and
cash advances. The total card balance was $44 billion – or an
average of $3127 – of which 71 per cent was accruing
interest.
“To date, credit card spending hasn't declined and that's
what sets Australia apart from most countries,” says Mike
Ebstein, principal of MWE Consulting and a former senior manager of
ANZ Bank's credit cards business. “The growth has slowed but
[spending] has still grown.”
Still, there's evidence card holders have been taking their debt
more seriously – in nine of the past 12 months, we paid off
more than we spent, according to RBA data.
The head of external relations for credit reporting group Veda
Advantage, Chris Gration, says its research showed a big shift
towards saving late last year but that trend had reversed a little
in the follow-up debt study it released earlier this month.
Certainly, this month's Westpac-Melbourne Institute Index of
Consumer Sentiment is more upbeat. The main index is up 1.7 per
cent, even after the Reserve Bank's decision to lift its official
cash rate by 0.25 of a percentage point.
The chief economist at Westpac, Bill Evans, isn't sure the good
mood will feed through to actual spending, however. While the
“expectations” part of the index is at its highest
since the survey began in 1975, the survey found sentiment about
“current” conditions remains well below its peak.
“Being optimistic about the future but still somewhat
constrained financially may mean consumers remain more
cautious,” Evans says.
If you're an optimist and you're thinking about hitting the
plastic again, here's 10 things you should know about your credit
card:
Credit card rates move in mysterious ways
The chief executive at InfoChoice, Shaun Cornelius, says that on
the way up card rates generally increase by more than the RBA's
official rate and on the way down they decrease by less than the
RBA rate.
When rates rose in early 2008, the RBA moved 0.5 of a percentage
point higher in two bites but low-rate cards snuck up 0.55 of a
point and standard cards about 1 percentage point.
Over the past year, the RBA shaved a whopping 4.25 percentage
points off the cash rate but low-rate cards fell a measly 0.25 of a
percentage point and standard cards just 1.60 percentage points,
according to InfoChoice.
After last month's official rate rise – which many cards
followed – the RBA's cash rate is 3.5 percentage points below
where it was in January 2008 but standard credit card rates are
only 0.65 of a percentage point lower and low-rate cards are
actually 0.2 of a percentage point higher than they were.
Financial markets believe the RBA is now on the path to
restoring its cash rate to about 5 per cent.
“If the RBA increases rates by 2 per cent in the next 12
months we could see low-rate cards going from 11.95 per cent to
around 14.95 per cent,” Cornelius says.
InfoChoice says there has been a dramatic increase in the gap
between the RBA cash rate and the average low-rate card – the
sort of card you should be using if you don't pay your balance in
full each month – from 5 per cent in early 2008 to a margin
of 9 per cent now.
“As the economy improves and rates increase, we'd like to
see this margin reduce back to around 5 per cent,” Cornelius
says.
“The extra 4 per cent margin the banks have extracted
could be costing Australians as much as $1 billion in extra
interest.”
One card can have different interest rates
InfoChoice also warns that credit card providers are
increasingly inclined to charge different rates on the one card,
with very high rates applying to cash advances. While the rate
that's advertised will be the normal rate for straight purchases, a
significantly higher rate may be charged for cash – 29.49 per
cent in the case of GE's Money GO MasterCard.
In the accompanying table of lowest-rate cards, BankWest is No.
2 with an attractive purchase rate of 9.99 per cent but the rate
more than doubles to 20.49 per cent for cash advances.
And, remember, while a standard card may offer an interest-free
period, it usually won't apply to cash advances. In most cases
you'll pay interest on an advance from the time you take the cash.
There may also be a “withdrawal” fee.
Be aware, too, that paying a bill using BPay can be regarded as
a cash advance rather than a purchase.
Balance transfers can have a sting in the
tail
If you're concerned about rates, transferring your existing debt
to a card that has a low, even zero per cent, introductory rate
might be tempting.
But the senior finance writer at Choice, Alan Dooley, says in
his new book, Recession-Proof Your Finances (Choice Books, $26.95),
that there are traps for the unwary.
For instance, it might be stipulated that any new purchases
– as opposed to the debt you've transferred – will
attract interest at a high, standard rate, not the discount rate.
Also, any repayments may be applied last to the more expensive part
of your debt.
Late-payment fees apply even during the six-month interest-free
period, Dooley says.
Late payments are costly
Dooley says many card providers use “sly” tactics to
extract maximum interest from people who pay their bill late, or
not in full.
Apart from straight-out late-payment fees – perhaps $30
– they may cancel your interest-free days on new purchases if
you don't pay your previous balance in full by the due date.
“When you pay some of the bill on time [but not the full
bill] they'll charge daily interest backdated to when the original
purchase was made or when it hit your account,” Dooley
says.
The minimum repayment has little to do with clearing
debt
Minimum repayment levels vary from card to card, ranging from
1.5 per cent to 5 per cent a month but most commonly 2 per
cent.
According to the Australian Securities and Investments
Commission credit card calculator (at fido.gov.au), if you pay just
the minimum 2 per cent each month on a $10,000 credit card debt
– and don't spend any more – it will take 62 years and
8 months to clear the debt, at the cost of $32,457 in interest.
Make your minimum $250 instead of $200, though, and you'll pay
the card off in five years and four months.
Surcharges can mount up, particularly
online
Merchants can apply a surcharge to cover the fees they're
charged by card providers but must declare this upfront.
However, Choice says airlines in particular are slugging people
with hefty credit card booking fees “at levels higher than
can be justified”. Qantas charges $7.70 for credit card
payment for a domestic or New Zealand flight and $25 for all other
international tickets, while Tiger imposes a credit card
“convenience fee” of $6 a passenger.
Choice says the practice hits cheaper fares and internet
specials disproportionately because it's a flat fee, not a
percentage. Use a debit card to avoid these fees.
Cancelling credit cards doesn't necessarily improve your credit
report.
It's true that having fewer cards can make you more creditworthy
but Veda Advantage says it depends on how you go about cancelling
existing cards.
If you pay off a card using your own money before cancelling it,
that will help your credit score at the bank you had the card with,
though it won't necessarily show up on your full credit report,
Veda's general manager, Russell Evans, says.
“However, if you borrow money to pay off your credit card
debt, your credit score won't improve and your credit report is
likely to show the [loan] inquiry – making it harder to get
[more] credit.”
If you don't sign your card, you're not
protected
In the US, some card holders have started to promote the idea
that if you don't sign your card no one can forge your signature.
But a spokeswoman for the local arm of Visa International says you
have an obligation to sign your card because the signature is a
form of verification. “If the card holder doesn't sign the
signature panel, they won't be protected in the case of
unauthorised use of the card,” she says. A MasterCard
spokesman says merchants would consider an unsigned card
invalid.
There's no such thing as a minimum purchase
Occasionally, stores will display a sign saying that credit
cards won't be accepted for purchases below a certain amount. But
Visa and MasterCard say it's a violation of their rules to specify
a minimum transaction amount.
Talk to the store manager and, if necessary, go to your card
issuer. Amex says the merchant has some leeway but the majority
"understand that they'll lose sales with these restrictions".
Read the fine print on purchase warranties and travel
insurance
It's a misconception that using a credit card automatically
bestows a purchase warranty. Warranties aren't a standard feature
on all cards; they are more likely to be linked to premium
cards.
MasterCard says if you've paid for a product but you haven't
received it or it's faulty, yes, you should ask your card provider
whether you are eligible for a refund – making sure you act
within the specified timeframe for disputes.
But the head of cards and retail alliances at HSBC Bank
Australia, Keith Lewis, says that when it comes to full purchase
protection insurance or extended warranties, “the cover
provided differs between card types as well as issuers, so it's
important to check the specific terms and conditions that apply to
your card”.
The same goes for travel insurance. The Financial Ombudsman
Service says that it's crucial to obtain a copy of the
policy wording and read it carefully to see that it meets your
particular needs – such as covering existing medical
conditions.
You also need to determine you have done everything to ensure
the cover is activated. For instance, you may need to pay all or a
specified amount of your travel costs with your card to
qualify.
Key points
Consumer confidence is building and credit card debt is
higher.
But official rates are tipped to rise a further 2 percentage
points.
And credit card rate rises usually outstrip official rates.
Card providers held back much of last year's rate cuts.
LOWEST RATE CREDIT CARDS
mecu Low Rate Visa 9.14 9.14 0 $59
BankWest Lite MasterCard 9.99 20.49 55 $59
Community First McGrath Pink Visa 10.50 10.50 55 $40
Sydney Credit Union Low Rate Visa 10.64 10.64 55 $30
Heritage Bldg Soc. Visa Gold No Frills 10.75 10.75 0 $0
Bananacoast Comm. CU Classic Visa 10.80 10.80 55 $45
Police Credit Union Visa Credit 10.96 10.96 55 $30
BankSA Vertigo MasterCard 10.99 19.99 55 $55
Citibank Clear Platinum 10.99 20.74 55 $85
Hunter United Visa Credit 10.99 10.99 55 $48
Members Equity MasterCard 10.99 10.99 44 $39
NAB Low Rate Visa 10.99 19.99 55 $49
Card Purchase
Rate (%)
Cash Advance
Rate (%)
CURRENT AS AT 15 OCTOBER 2009 SOURCE: INFOCHOICE.COM.AU
Interest
Free Days
Annual
Fee
BIG 4 LOW RATE CREDIT CARDS
Card Purchase
Rate (%)
Cash Advance
Rate (%)
Interest
Free Days
Annual
Fee
ANZ Low Rate MasterCard 11.74 19.99 55 $58
Commonwealth Low Rate Credit 11.99 20.24 55 $48
NAB Low Rate Visa 10.99 19.99 55 $49
Westpac Low Rate 11.74 19.98 55 $45