You may well know your mortgage interest rate to two decimal
places - before and after the recent rate cut - but chances are you
don't know the rate on your credit cards.
Amid all the hue and cry about home loan rates going up over the
past year - when lenders decided they'd go even further than the
central bank - not much was heard about cards.
"People are really concerned about mortgage interest rates,"
says Lisa Montgomery, the head of consumer advocacy with non-bank
lender Resi.
"These same people often have personal debt and these rates
increased, too - in some cases by a lot more but they didn't
necessarily notice that."
In market-research focus groups, people often know what their
mortgage rate is but generally can't say precisely what they're
paying on their credit cards, she says.
In fact, over the past year, while the Reserve Bank pushed the
official cash rate 1 percentage point higher and banks added 1.5
percentage points to mortgage rates, some credit card rates jumped
by 2 percentage points or more.
Now the cycle has turned and when the Reserve announced its 0.25
percentage rate cut a fortnight ago, it took only minutes -
literally - for the big banks to start trumpeting the fact they'd
be passing the savings on to home loan customers.
There was, however, nothing in their media releases about credit
cards. Some providers quietly took the opportunity to raise
interest rates instead.
Steven Anderson, the head of research at InfoChoice, says banks
confronted with falling demand (household credit growth has slumped
from 15 per cent a year ago to 7 per cent) took advantage of the
past year's rate rises to squeeze a bit more out of customers.
They've also been lifting fees and charges.
The 14.2 million credit cards now on issue in Australia come to
$44.7 billion in debt, or about $3100 a card.
Reserve Bank statistics show that 73 per cent of this debt is
accruing interest. The average card limit is about $8700.
Cards can be a useful tool when handled with care but they're a
suspect in the rising number of personal bankruptcies in a
softening economy where unemployment is expected to worsen.
According to the Dun & Bradstreet Consumer Credit
Expectations Survey, one in four respondents expected to use their
card to cover purchases they otherwise couldn't afford during the
September quarter.
Darren Johns, a certified financial planner at Align Financial,
says: "People tend to spend next year's income when they should be
spending last year's."
The idea of saving for something has been flipped on its head,
he says. "We pay it down instead of saving up."
"Cards do offer great convenience for many people," says
Christopher Zinn, a spokesman for consumer group Choice. "But like
anything, it's a question of moderation. There's a reasonable way
to use them to minimise the costs and maximise the
convenience."
Here are five ways to save on interest and keep out of
trouble.
Minimum payments forever
With a mortgage, the minimum repayment typically covers interest
and enough of the principal to pay the loan off over the specified
term.
With a credit card, the required amount is usually only a
fraction of your outstanding balance, explains Delia Rickard, the
senior executive leader for consumers and retail investors with the
Australian Securities and Investments Commission.
Minimum payment requirements range from 1.5 to 3 per cent,
depending on your lender.
At 2.5 per cent of the balance, that's the equivalent of just
$25 for every $1000 owed.
Accordingly, it can take an astounding number of years to pay
your debt if that's all you pay each month.
Anderson says he has seen cases where you'd never pay off the
debt if you paid only the minimum printed on your monthly
statement, especially if fees are added to your debt rather than
being paid as they fall due.
The commission gives this example: on a card with a 16 per cent
interest rate, if you made a $1000 purchase and didn't use the card
again, then paid only the 2.5 per cent minimum, it would take 11
years to pay off the debt, at the cost of about $860 in interest.
Of that first $25 minimum payment, about $13 would go to interest
and only $12 towards the debt.
The higher the interest or the larger the starting debt, Rickard
says, the more severe the effect.
If you spent $10,000 and made the minimum repayments, of that
first $250 minimum payment, about $135 would go in interest and
$115 would come off the debt. It would take more than 27 years to
repay and cost $11,000 in interest.
Or take a 55-day interest-free gold card with a rate of 19.99
per cent, annual fee of $90 and a balance of $10,000 (see bar
chart). Calculations done by InfoChoice show if you paid only the
minimum - 2 per cent, or $201.80 - it would take more than 40 years
to clear and cost $49,989 in interest. It might be an extreme case
but it shows the perils of paying only the minimum.
Before you go down that path, use the calculator at
http://www.fido.gov.au to check how long it will take to pay off
your card if you pay only the required minimum and how much shorter
that will be if you increase your repayments.
Zero-interest traps
If you're struggling with a high-rate card, you may be tempted
by deals with zero or low interest for a "honeymoon" period - say,
six months - if you transfer your debt to another provider.
Rickard says some savvy consumers can make this work, especially
if they don't make any further purchases (although some providers
may charge a penalty fee for inactivity).
"However, people need to be aware what the interest rate will be
once that honeymoon period is over," she says. "They also need to
read the fine print."
The discount rate usually applies only to the transferred
balance, while new purchases attract the regular - much higher -
interest rate on the card.
Choice compared various repayment schedules on a $2500 balance
for a honeymoon credit card with a six-month introductory rate of
3.99 per cent (reverting to a standard rate of 16.75 per cent) and
a low-rate credit card with a standard rate of 10.49 per cent.
It found that if you pay off the $2500 by making minimum
repayments only, you'll pay $2765 less by using the low-rate card
rather than the card with the honeymoon period.
Even if you pay $50 extra a month, you're still $116 better off
with the low-rate card. Only if you pay an extra $200 a month are
you better off with the honeymoon card, to the tune of $47.
What's more, additional purchases on a card with a honeymoon
rate might not qualify for any interest-free days until the
transferred balance is paid off.
The fine print may well specify that any repayments will be
applied to the transferred balance first, so that new purchases,
charged at the higher interest rate, are cleared last - which is
more lucrative for the lender.
Check the fees and charges, too, as higher fees could wipe out
any interest savings. Montgomery says people who take up a series
of zero-interest deals aren't fixing the underlying problem.
"You're not changing anything in your spending habits - you're
adding to and perpetuating the problem," she says.
Low rate best
Rod Hyde, HSBC Australia's head of consumer finance and credit
cards, says it's important that people choose the card that's right
for them. That means being brutally honest with yourself about your
chances of paying your card off in full - every month.
"If they're what we call 'transactors' - people who spend a lot
on their credit card and then pay it off in full - it doesn't
really matter what the interest rate is, because they don't pay any
interest," he says. They can make the most of interest-free days
and perhaps a rewards program.
Then there are"revolvers", people who roll over at least some of
their balance each month. It is thought about a third of
cardholders are revolvers. A 2003 paper by the Reserve Bank
suggested that they pay off about 20 per cent of their outstanding
balances each month. (That's why 70 per cent or more of card debt
is accruing interest.)
If you're a revolver, the interest rate is all-important. "Extra
features that come at the cost of higher interest rates are
generally not worth it," Rickard says.
The biggest mistake you can make is to think you're a transactor
when you're really a revolver.
Costly rewards
According to Mike Ebstein of MWE Consulting, a rule of thumb is
that you need to spend at least $1000 a month to earn enough
rewards to offset the higher fees you'll pay to have a rewards
program card.
Such cards also come with higher interest rates. "If you carry
over a significant balance on your account from one month to the
next, you'll probably lose more in interest charges than you gain
from the rewards earned," the securities watchdog says.
Rickard says you must also consider whether, realistically,
you're ever going to accrue sufficient points to get the dangling
reward. Will you end up making extra purchases you wouldn't
otherwise? Will the rewards program discourage you from shopping
for a better price on your purchases? How hard will it be to redeem
your points?
How many?
A personal insolvency specialist, commenting on the worst
bankruptcy figures in 10 years, recently noted that he hadn't been
trustee in bankruptcy for a person with just one credit card in the
past two years.
"Most have three to five, and in a recent case [the person] had
12," Warren White of PPB was reported as saying.
Financial planner Darren Johns says having multiple cards is
sometimes related to rewards points - a client might have an
American Express card for the points, backed up by a MasterCard for
the times a merchant doesn't accept Amex. It can make sense to have
a second card for emergencies.
His concern is that having multiple cards makes it harder to
keep track of your spending. He recommends that clients categorise
and record their spending so they can review it every three
months.
Montgomery agrees with Johns that you need to know where the
money comes in and where it goes out, "and if you've got multiple
cards, it isn't going to add up".
HSBC's Hyde says there's no difference between having five cards
with $2000 on each or just one card with a credit limit of $10,000
if you can't actually afford that debt. Bear in mind that if you
have five cards, you're paying five sets of annual fees.
"How many do you really need?" Zinn says. "Probably not more
than one. The more cards you have, the more likely you are to not
meet payments and the more likely you are to get hit with penalty
fees."
Finally, Hyde says that if you find you're starting to use your
credit card for cash advances, it is time stop and think. Such
activity may be a sign of emerging problems with your budget.
That's apart from the fact that cash advances start accruing
interest immediately, even on cards with interest-free days, and
the interest rate is often substantially higher than the usual
rate.
(At the time of writing, BankWest's Lite MasterCard, for
instance, had a purchase rate of 11.79 per cent but a cash advance
rate of 20.49 per cent.) "When I see customers [using their credit
cards to] take cash from ATMs, that is an early-warning signal the
customer is potentially going south," Hyde says. "Across the
industry, we all use that as an early-warning indicator."
This is the point where lenders starts to consider whether they
ought to protect themselves by lowering your credit limit or
declining to authorise some or all transactions.
And if it's a wake-up call for the bank, it's a wake-up call for
you.
INTEREST FREE DAYS CARDS
*ANNUAL FEE OF $39
Purchase Cash adv Free
Lender???s Product rate (%) rate (%) days
Savings & Loans CU Visa CC 16.75 16.75 62
GE Money Coles Myer MC 19.75 19.75 62
B&E* Visa CC 11.99 16.49 57
Austral CU Visa CC 11.45 11.1 55
NSW Teachers CU Teachers CC 11.5 11.5 55
Vic Teachers CU Visa CC 14.24 14.24 55
mecu Visa CC 14.75 14.74 55
Wizard HL Clear Advant. 15.74 15.74 55
BankWest Zero MC 15.99 15.99 55
AMEX Blue Sky CC 19.99 19.99 55
TRAPS WHEN YOU PAY THE MIN MONTHLY PAYMENT#
$300 4995 (4yrs, 4mths)
$275 $5873 (5yrs)
$250 $7166 (6yrs)
$225 $9298 (7yrs, 6mths)
$201.80 $49,989 (40yrs)
Balance of $10,000
(APPEARED AS GRAPH)
REWARDS PROGRAM AND FREQUENT FLYER CARDS^
Purchase Annual Rewards Rewards Rewards to
Lender???s Product rate (%) fee ($) programs fee ($) points/$ F/F ratio
AMEX Gold CC 15.99 70 Ch. 40/ Ascent 80 1 1 to 1
AMEX Platinum CC 19.99 395 NIL 1.5 1 to 1
AMP Platinum CC 18.99 395 NIL 1.5 1 to 1
ANZ FF Visa Gold 20.74 95 55 1 1 to 1
Citibank Platinum CC 20.74 250 NIL 1 1 to 1
CBA Platinum CC 20.74 200 NIL 1 1 to 1
NAB Gold rewards 20.47 88 57.2 1 1.5 to 1
Suncorp Clear Options Gold 18.75 69 39-69 1 2 to 1
Westpac Altitude Gold 20.74 150 NIL 2 2 to 1
Westpac Altitude Platinum 20.74 295 NIL 3 2 to 1
# MINIMUM IS $201.80 BASED ON RATE OF 19.99%, ANNUAL FEE $90, MINIMUM PAYMENT OF 2% OR $10 ^CASH ADVANCE RATE IS THE SAME AS THE PURCHASE RATE, ALL HAVE 55 DAYS FREE EXCEPT NAB 44 DAYS, WESTPAC 45 DAYS
SOURCE: INFOCHOICE 8/9/2008