Revelations that financial planners collected $2.4 billion in
commissions from superannuation accounts last year has focused
attention on whether such largesse is justified.
Two weeks ago, research house Rainmaker released a report
showing almost $6 billion has been paid to financial advisers
during the past three calendar years.
At the very least, it underlines the importance of making sure
financial advice is worth the money.
The Rainmaker report was paid for by the Industry Super Network,
the umbrella organisation of the industry funds sector. These are
non-profit funds that do not pay commissions to financial
planners.
The problem with a continuing commission is that it is paid year
in and year out, regardless of whether the financial adviser offers
any service at all.
That is the beauty of the commission system for the financial
institutions that own the financial planning firms and a
potentially big problem for consumers who do not actively take
charge of their super.
Of the $2.4 billion in commissions paid to planners last year,
the Rainmaker report says $862 million was commission from
compulsory super. The remainder came from voluntary
contributions.
Total contributions to super in 2007 were 40 per cent higher
than the previous year because of new super rules, which made it
the best investment going.
The spike in voluntary contributions last year came from people
nearing retirement who took full advantage of the more generous
super rules.
Many probably received valuable financial advice about their
retirement planning and were probably happy to have the commissions
paid from their super accounts.
But people with only compulsory contributions going into their
accounts are probably less likely to be getting value, if any, in
return for the commissions going to planners.
David Whiteley, the executive manager of Industry Super Network,
says commissions paid on compulsory super are a particular concern
because most people are likely to have inadequate super savings
when they retire.
Whiteley's argument is that, in many instances, these
commissions are really sales commissions and not payments for
advice.
Nevertheless, they are paid to advisers by super providers out
of their members' accounts and contributions as a way of rewarding
advisers for the business.
He describes the $862 million in commissions on compulsory super
as "indefensible". And it has the potential to skew advice.
Financial planners are unlikely to recommend a fund that does
not pay commission, such as an industry super fund. That's despite
the big industry funds having low costs and strong
performances.
Whiteley says commissions and "soft dollar" payments have
created an inefficient system, "all of which is adding costs and
much of that cost comes from compulsory super contributions".
"My view, and that of industry funds, is that the super system
should be doing its level best to keep the costs down and to
maximise net performance so when someone retires we give them as
much as we possibly can," he says.
The Rainmaker report says commissions make up about one-eighth
of all super fund fees and charges.
They are variously called upfront, entry or initial
contributions commissions; when applied, they average 2 per cent of
the contribution. Trailing commissions, where these are applied,
average 0.5 per cent a year, the report says.
Commissions must, by law, be disclosed and most workers can
choose who manages their super, including funds that do not pay
commissions.
Whiteley says the trouble is that to work properly the
marketplace would have to be efficient and rational but it
isn't.
He says most people do not understand what is being disclosed -
how a commission, presented as a small-sounding percentage, can
erode their retirement savings over a working lifetime.
Few people actively choose their fund. Whiteley says most join
the one offered by their employer.
He believes it is bad public policy to have a compulsory super
system that includes commissions on contributions because such a
system erodes retirement savings and creates a conflict of
interest. He would like the Government to ban commissions on
compulsory super.
Senator Nick Sherry, the Minister for Superannuation and
Corporate Law, recently flagged a wide-ranging review of the
system, including fees and costs.
Talking on ABC radio about the Rainmaker report, he said:
"There's no doubt there's a correlation. If someone is paid a
commission, there is a temptation to ensure the money flows to the
provider paying the commission. It does warp advice."
When asked whether commissions should be banned, he said: "Well,
now we're in government we're going to effect changes that will
make a meaningful difference to fee structures and reduce costs.
That's what we're going to do."
In 2003, Sherry told the ABC's Four Corners program he wanted
commissions banned on compulsory super.
Deen Sanders, deputy chief executive of the Financial Planning
Association, says the remuneration debate for too long has been
distracted by "misinformed, often vested interests that seem intent
on scaring Australians away from ... the professional advice that
is so desperately needed".
He says the association has in place a professional framework to
ensure its members meet high standards, including the separation of
fees for advice and fees for products in disclosure documents.
The association has a remuneration committee that is looking
into definitions, payments and benefits, and that will be brought
to Sherry's review.
"Financial planners have for too long been blamed for all the
failures and troubles in financial services and this has got to
stop," Sanders says.