Credit card reward programs can be, well, rewarding as long as
you do your homework.
The value of
reward points has fallen over the past year, while annual
fees have increased, the Reserve Bank said in a
report that found that a consumer with a credit card from one of
the big four banks
would have to spend $15,100 to receive a $100 shopping voucher
compared with $12,400 in 2003.
But if you are disciplined and know what you want from a rewards scheme you can
come out in front.
What are the points worth?
A new database created by financial services research group Cannex shows
the value of rewards varies
substantially depending on the category of reward you are
after.
Cannex financial analyst Garfield Wright said automotive was
the best category
overall, followed by merchandise.
To determine the
value of a reward program you must first work out the number of points required
to redeem $1 of reward within a particular reward category - the point currency.
Let's look at the most valuable rewards program, the American Express Rewards Maximiser. To
calculate this card's point currency you divide the number of points required
to redeem every single reward within, say, its automotive category
(225,500 points) by the recommended retail price of
all of those rewards in that category
($5393). In this example you would need to redeem 41.81 points for
each $1 of automotive rewards.
Next you need to determine the dollar value of your points based on
your spending
patterns.
With the Rewards Maximiser each
dollar you spend earns you 1.5 points. So if you spend $1000 a
month you earn 1500 points, which equals 18,000 points a year. You
then divide the number of points
earned in a year by the point currency you
calculated before (that is 18,000 divided by 48.81 points =
430.52). That means you would have $430.52 worth of automotive
rewards to redeem
for spending $12,000 on your credit card.
What do
you want?
You need to decide exactly what rewards you are after. "It's no
good getting a card that gives excellent automotive rewards when you are more
interested in entertainment rewards," Wright said.
While the
American Express Rewards Maximiser offers the best return for
automotive, it also offers the best lifestyle rewards (such as gym
memberships and day spa treatments), although at a lower reward
return of $124.88.
But for those interested in entertainment rewards - movie tickets and
magazine subscriptions, for example - the Suncorp Standard Rewards card with a
reward return of $307.85 is the best option.
And those looking for merchandise rewards, such as toasters or
other electrical goods, should look to the Citibank Standard Rewards card with a
reward return of $188.41.
The American
Express Rewards
Maximiser was also the best option for those
looking for food and beverage, cash back and shopping voucher rewards (see box
above).
How much do you spend?
Rewards programs
are designed to make you spend more. So it is vital that you
calculate how much you are spending on the card and whether it is
beneficial in the
long run.
Australian Consumers Association financial services senior
policy officer Nick Coates warns that you have to not only spend a
certain amount each year but also repay it.
"These programs
only work if you are disciplined and pay off the balance each month. If you
don't, the interest repayments will
quickly cancel out the rewards."
Ask some questions
Wright warns consumers to make sure they're not paying more to
belong to a program than they can redeem based on their spending.
With fees of up to $60 to belong to the rewards program, "you need to
ensure you are coming off better than the rewards program fee", Wright
says.
Most credit cards charge a separate annual fee as well as the rewards program fee.
Some programs also cap the number of points that can
be earned in a year or allow points to expire. Others have a tiered
system where, after you spend a certain amount each month, say
$1500, the number
of points earned per dollar spent is reduced.
Coates says you should look at the card's fundamentals -
interest rate, fees and interest-free days - before the rewards. "You really should not
let a reward scheme be driving your spending."
Move over Qantas, there's competition in the air
Competition between rewards programs in the airline industry is
hotting up.
After months of speculation, Virgin Blue recently launched its
frequent flyer program - and an analysis compiled by
frequentflyer.com.au shows that for the first time the Qantas Frequent Flyer
program has a serious rival.
Similar to the
Qantas program, Virgin Velocity points are earned by travelling
with Virgin (or its partners) and can then be redeemed for free
travel. But there
are some major differences, such as the ability to redeem Virgin
points on any Virgin flight. No more struggling to find a frequent
flyer seat - if the
seat is available for purchase, you can get it with Velocity
points.
Velocity has no status levels, blackout periods or joining
fees.
In terms of value for points both programs stack up fairly
evenly. The Qantas
Frequent Flyer program offers slightly better benefits for leisure
and corporate platinum members, while Virgin offers a better deal
for small business and the smaller corporate
customers.
One area where Qantas clearly has the upper hand is its extensive
partner network. Virgin's partner program is still very much
embryonic, but does
include other airlines (Virgin Atlantic and Emirates), credit card
provider National Australia Bank and car hire company Europcar.