Store cards offer a range of
tantalising attractions to entice you to sign up from no annual fees
and interest-free periods to free gift wrapping and
special promotions.
But for the uninitiated or undisciplined, store cards and retail financing can
lead to a debt trap
with interest rates ranging from 17.5 to 27.5 per cent, which is 2
to 12 percentage
points higher than the average credit card.
At any given time, about three-quarters of credit card holders are paying
interest, the Australian Consumers Association (ACA) says.
"Most Australians are not as disciplined as they would like
to be and, in most
instances, consumers would be better off with a cheaper credit
card," says
Catherine Wolthuizen, finance policy officer at the ACA.
Experts urge particular caution with store cards, which can be expensive
and carry hidden traps. Having said that, they often offer good
perks, too.
What's on offer
David Jones's store card, which predates World War
II, offers 12 months' or 18 months' interest-free on furniture,
homewares, electrical, white goods and bedding, provided you spend
more than $500. No deposit is required, but there is a $25
establishment fee and the interest rate is 21.9 per cent. Every
month, there are about 15 offers for cardholders.
"Anyone who can get a credit card can get a DJs card," says Peter Helson,
general manager, credit, David Jones. "They appeal to people who do a lot of
shopping in the store or others who are
attracted to
interest-free promotions. In August, we did a four-year
interest-free promotion and some people who weren't previously
customers may have said that is a good deal."
Skander Malcolm, managing director of card solutions, GE Money, says
GE has been transforming the Coles Myer card into the Coles Myer Source
MasterCard, a dual card that provides the benefits
of the old store
card plus a credit
card that can be
used here and overseas. It is still considering how
to manage those who
retain the Coles Myer card.
"There are certain interest-free promotions that are only
available on Source, such as 'buy now pay later' for 17 months
interest-free at Megamart," he says. "We are also offering a
loyalty program which links into Fly Buys."
Brushing aside criticism of high interest rates, Malcolm says
about 80 per cent of people pay off their store cards within the interest-free
period. Another misconception, he says, is that issuers backdate
the amount of interest. GE's starts only from the end of the
promotion period.
Wolthuizen urges caution with cards, such as the Harvey
Norman Creditline card, which can act like a
debit card against
a line of credit. She says cash advances are the most expensive way
of getting money.
"In terms of having access to credit, they are a very
expensive option," Wolthuizen says. "But if consumers are very
disciplined in the
way they use credit and never pay interest and only ever shop at a
particular group of retailers, there may be some benefits to these cards."
However, she says, the reality is they are a "good 5 per cent
more expensive in interest rates", they generally can't be used
beyond a limited range of retailers and the risks of getting in
debt which face most credit users have more extensive
consequences.
"Our advice to
consumers is that there are cheaper, more flexible credit options
available," she says.
Andrew Willink, managing director of research house Cannex, goes
further: "I think they are overpriced and if I received an offer
it would end up in
the bin because there are cheaper credit options available."
Top tips from
Cannex
* Store-originated credit is most
useful for disciplined borrowers who will
repay the full amount before the interest-free period expires.
* Shop around to
make sure that the
interest-free period is not being funded by an inflated cost
price.
* If your card
has ATM access, don't use it. There are cheaper ways
to access cash as
interest could be up to 27.5 per cent.
* Look for a card with the most
interest-free days or one that doesn't charge an establishment
fee.
Case Study
Experts say a store card is in safe hands when
its owner is a
prudent, disciplined shopper. Brett
Jones fits this definition, enjoying all the benefits of his David
Jones card without
incurring heavyweight interest fees (currently 21.9 per cent).
A teacher of children with learning difficulties, Jones, 39, has
just bought a dryer and washing machine on a three-year
interest-free deal. He is meeting all his repayments.
"It's terrific
for big purchases where there is something you are not prepared
to pay off in the
month as you have to with credit cards," he says. "It's not hard to set up. They do it on the spot. The card is free and DJs has
only recently introduced a $25 establishment fee on interest-free
purchases.
"You also get other
benefits. I bought a set of scales because putting them on my card got me 50 per cent
off. At other times purchases come with a gift, which can be worth
more than what you bought. For all other purchases I use my Amex
card to accrue loyalty points. I
tend to use the DJs
card for purchases
of more than $3000."