Consumers with low-rate credit
cards are enjoying a free ride thanks to the decision by many card
issuers to absorb interest rate increases.
And with some credit cards still as low as 8.99 per cent, debt
laden consumers are rolling their balances over from other cards,
and issuers, to the cheaper products.
The Reserve Bank raised its cash
rate 25 basis points to 5.75 per cent in May and a further 25 basis
points to 6 per cent in August.
Following the decision by several issuers of low-rate cards to hold
their rates steady in the wake of the 50 basis point increase, the
gap between the rates charged on low-rate credit cards and the
fully featured alternatives has widened
One card issuer, Suncorp, even
dropped its interest rate from 11.9 per cent to 9.95 per cent.
(Unlike the others it has no free days.)
St George Bank's Vertigo card and
BankWest's Lite MasterCard maintained their rates after the last
rise - both are 8.99 per cent. The Bank of Queensland has left its
Low Rate Visa Card at 9.99 per cent. The Commonwealth Bank has left
its Yellow Card at 10.99 per cent and Virgin left its rate
unchanged at 12.65 per cent.
Compared to these rates, most
popular full-featured cards now have rates of more than 18 per
cent.
The Amex Blue Card has a rate of
18.24 per cent, ANZ's Frequent Flyer Visa has a rate of 18.99 per
cent, GE Money's Coles Myer Source Card is 18.5 per cent and
Commonwealth Bank's Platinum card is 18.65 per cent.
Unlike the issuers of low-rate
cards, issuers of fully featured cards have moved their rates in
line with Reserve Bank changes this year.
"It comes down to competition," says Geoff Austin, the Commonwealth
Bank's executive general manager of retail banking services and
lending products. "The decision to take a low-rate card is driven
almost entirely by the rate. People choosing other cards are not so
sensitive to rates. They are looking at rewards programs, features
for overseas travel and other parts of the package."
The head of cards at BankWest,
Richard Shepherd, says: "There is only one reason people choose
low-rate cards. We have taken the opportunity to differentiate
ourselves in a very competitive market."
The Virgin Credit Card was
launched in May 2003 with a deal that included no fees, a 4.9 per
cent introductory rate and balance transfer rate and an ongoing
rate of 11.9 per cent. The card captured a 4 per cent share of the
credit card market, with 600,000 cards on issue, making it one of
the most successful new consumer finance products in some time.
In January, Virgin Money announced that it would make its card more
competitive to increase its market share. The introductory and
balance transfer rate was dropped to zero and a rate of 3 per cent
was available for three months on purchases over $500.
Denis Orrock, the general manager
of the banking industry research company infochoice.com.au, says
low-rate cards are a fast-growing segment of the consumer finance
market but an intensely competitive one.
"There are about 30 cards with rates below 12 per cent," he says.
"For consumers it is a good deal."
He says the low-rate credit card
market is one area in consumer finance where small institutions are
leading the way and forcing the big banks to respond. "The
Melbourne credit union Mecu has a credit card with a rate of 8.24
per cent. That is about as good as you could do with a secured
personal loan."
Orrock says consumers should watch
for higher annual fees, over-limit penalties or late payment
charges as a quid pro quo for interest rates remaining unchanged.
He is not aware of any low-rate card issuers bringing in new or
higher charges in recent months.
Austin says the Commonwealth Bank
has not received any complaints from holders of fully featured
cards about the bank's decision to treat low-rate card holders
differently.
"Customers with gold cards are not
nearly so sensitive about interest rates," he says. "And if they
are worried they can switch to a card with a lower
rate."
Shepherd agrees: "[BankWest gives
customers] the opportunity to refinance out of a high-rate card if
they want."
He says BankWest's credit card
balances have grown 40 per cent this year and the Lite MasterCard
accounts for a substantial portion of that growth. "Consumers are
aware of the low-rate option and many of them are choosing it," he
says.